Modern, dimly lit restaurant with a large wooden U-shaped bar, set with glasses, napkins, and cutlery, and a chef preparing food behind the counter.

My Services

I help teams see their operation as it truly is - the strengths, the strain, the rhythm beneath the surface. By working from reality rather than theory, I offer guidance that feels clear, kind, and genuinely useful. The goal is simple: hospitality that works and feels good.

Foundation - The Framework

For emerging concepts or independent operators ready to define who they are.
Focus: clarity, positioning, and fundamentals.
Deliverables:

  • Concept narrative & brand pillars

  • Menu philosophy outline

  • Visual & tonal direction guide

  • Basic service flow and SOP templates
    🕰 Typical timeline: 3 weeks

$669.00 every week for 3 weeks
Experience — The Dialogue

For teams refining an existing brand or elevating guest experience.
Focus: the relationship between kitchen, floor, and guest.
Deliverables:

  • Full guest-journey mapping

  • Service rituals & team language

  • Menu & plating refinement

  • Ambient design cues (lighting, scent, sound)
    🕰 Typical timeline: 6 weeks

$769.00 every week for 6 weeks
Legacy — The System

For established brands seeking holistic transformation or multi-unit cohesion.
Focus: scalability, leadership culture, and sustainable excellence.
Deliverables:

  • Complete operational playbook

  • Leadership & training modules

  • Brand alignment across venues

  • Launch or relaunch oversight
    🕰 Typical timeline: 8–10 weeks

$969.00 every week for 9 weeks
Advanced+ The Stewardship

For operators at a critical inflection point — expansion, acquisition, crisis recovery, or major directional change — where the cost of a wrong decision is high.
Focus: long-form counsel, discretion, and defensible decisions in real operating conditions.

Deliverables:

  • Deep contextual audit (brand, financial, people, and operational signals)

  • Executive-level decision support (expansion, closure, restructure, or reposition)

  • Risk mapping and contingency design (best/worst case pathways)

  • Direct advisory in leadership rooms and owner-level discussions

  • Ongoing course-correction and refinement as conditions shift

⏱ Typical timeline: 10–16 weeks (with option to extend)

$1,249.00 every week for 14 weeks

Why Increasing Pricing Structure?

1. Foundation — The Framework
CA$669 / week for 3 weeks
This tier is about orientation and alignment. You’re helping emerging concepts define who they are, what they stand for, and how they should move. The work is focused, but the scope is contained — vision, fundamentals, early structure.
Pricing reflects: concentrated guidance, strategic clarity, and short-term planning without deep operational reconstruction.

2. Experience — The Dialogue
CA$769 / week for 6 weeks
This tier goes deeper. It’s not just defining the brand — it’s refining it. You’re evaluating the guest journey, tightening the relationship between kitchen, floor, and culture. This requires more time, more observation, and more precision.
Pricing reflects: expanded scope, nuanced guest experience design, and the need to work with existing systems rather than clean-slate foundations.

3. Legacy — The System
CA$969 / week for 9 weeks
Here, you’re stepping into established operations with real history, habits, and internal gravity. Systems need strengthening, leadership culture needs shaping, and multi-unit coherence needs to be built or restored. This is heavier work with greater depth and long-term impact.
Pricing reflects: complex environments, multi-layered systems, and the need to align multiple teams and leaders across a brand.

4. Advanced+ — The Inflection
CA$1,249 / week for 12 weeks
This tier exists for operators at a turning point — expansion, crisis, acquisition, or major directional change. These moments demand clear thinking, high-stakes decision-making, and rigorous operational and creative recalibration. It’s the most intensive level of support, with the highest level of strategic involvement.
Pricing reflects: risk, responsibility, executive-level decision support, and the creation of systems that will determine the future of the brand.

Contact me

Interested in working together? Fill out some info and I will be in touch shortly. I can’t wait to hear from you!